Shipping / Fulfillment Policy

Shipping Charges

Hong Kong: HK$40 per order. Free for orders HK$350 and above.

Delivery service is not available to islands area (including Discovery Bay & Ma Wan).

China: HK$150 per order. Free for orders HK$1,500 and above.

Macau: HK$100 per order. Free for orders HK$800 and above.

We strive to deliver your purchased products in the shortest time possible. All orders are processed as soon as the transaction is confirmed. All orders will be delivered by our dedicated courier service, Monday – Friday, excluding weekend and public holidays during the working hours

Delivery Process and lead time

1. Delivery will take up to 2-5 business days from date of purchase.
2. Delivery is not available for addresses with P.O. Boxes. 

Please contact our customer service via [email protected] or phone 3900 1400, Monday to Friday (excluding Public Holidays) from 10.00am – 5.00pm for assistance.

Multiple address delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

Do you ship internationally?

We currently ship within Hong Kong, to Macau and China only.